Pay by invoice
This is how the company pays with an invoice or EHF — and what happens while the invoice is waiting for payment.
Updated 2 October 2026
Companies can pay for gift cards with an invoice instead of a card. You choose the payment method in the last step when you send an order. Invoice has no card fee — card payments carry a 2% fee plus VAT for new Norwegian business accounts paying in NOK.
When are the gifts sent?
If the company does not have invoice credit, the gifts are only sent after the invoice has been paid. It can take up to one business day for the payment to be registered with us.
If more than one business day has passed since payment and the order is still pending, the payment may not be linked to the correct order. Contact us with the order ID and payment date, and we will investigate.
If the gifts must be delivered on a specific date, place the order well in advance. Card payment can send gifts immediately when the company is already approved; the first order may require approval.
EHF and e-invoice
We send invoices as EHF to companies that are registered for it. We use the organization number to find the recipient address, so you do not need to enter anything else. If you also need the invoice by e-mail, let us know - we can send both.
Changing the payment method for an order
If you want to switch from invoice to card — or vice versa — on an order that has already been entered, we have to do it for you. Contact us with the order ID. If the order has not been sent out yet, you can also delete it and re-enter it with the correct payment method.
Invoice credit
You can choose invoice even if the company does not have invoice credit; the invoice must then be paid before the gifts are sent. With invoice credit, the gifts can be sent before the invoice is paid. If you need credit before a larger order, contact us in advance.
Consolidated invoices and billing email
If your business has consolidated invoicing, we use its current billing email, address, contact details, PO number and payment terms when creating the invoice. This also applies when the period contains only one order. Norwegian consolidated invoices are attempted by EHF first. If EHF is rejected, the invoice goes to the business billing email. Swedish consolidated invoices are sent by email.
At checkout for consolidated invoicing, the business billing email is filled in. If the business has no billing email, enter where the invoice should be sent. That address is used if every order in the period has the same one. Otherwise, the invoice is held until we have confirmed where it should go. The invoice reference you enter on the order appears on the invoice. Individual invoices use the billing details selected for that order. You can change the business billing email under Settings → Company. Contact us if you need help with your invoicing settings.
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